Info, Shipping, Terms & Privacy

Made in the USA
Each pendant is designed and assembled in the US, parts are sourced from both the US and China.

Materials & Care
Materials: Enamel pendants: 14k gold overlay brass. Chains: 14k gold-filled.
30" long pendants hang from colorful Chinese Knotting Cord.

Care: To care for your pendants and keep them in optimal condition, avoid wearing them while applying perfume or lotions. To clean, wipe with a soft cotton cloth, occasionally a light detergent and washcloth may be necessary - pat dry.

Privacy Policy
No sharing or selling – ever, of your emails, address or personal information. However, we do use cookies to track how our products are responding with our consumers. If you'd prefer to opt out of that you can visit https://tools.google.com/dlpage/gaoptout to learn more.

Shipping
Orders are processed and shipped within 1-2 business days and is calculated at checkout. Rates for the flat rate shipping boxes fluctuate annually. Orders arrive in approximately 7 business days from shipment date. 

Domestic:
USPS
Orders totalling $0.00 – $80.00 cost $7.00
Orders totalling $80.01 – $200.00 cost $13.00
Orders totalling $200.01 – $300.00 cost $18.00

Taxes:
Orders shipped to New York pay sales tax at 8.875%. 

Packaging
Please recycle and reuse the packaging as much as humanly possible and Rainbobo will do the same.

Rush Orders:
Available upon request. Please contact us prior to ordering for rush shipment requests. 

Gifts:
If you are shipping this as a gift, please select the Gift Wrap option at check out. We'll refrain from including the invoice in the package. Additionally, please include a message that we'll write on a note which will be included in the package. Any questions? Please reach out to us at info [at] rainbobo.com.

Wholesale
Please email info [at] rainbobo.com for more information. 

Refunds & Returns
All sales are FINAL.
No returns or exchanges on any merchandise will be accepted.
Repair requests on merchandise are accepted by e-mail: info [at] rainbobo.com with the original receipt within 14 business days of receipt of purchase.

Unfortunately, we cannot refund your original shipping charges. You will be responsible for the return shipping.  We suggest UPS or FedEx to ensure your package arrives accordingly.

We hope this clarifies our policies. If you have any further questions, please contact us.

Terms of Use
©2019 Rainbobo LLC. ALL RIGHTS RESERVED. Please refer to the legal notice below for terms of use.

This Web site is operated by Rainbobo LLC. The Web site address for Rainbobo LLC is http://www.rainbobo.com.

All users of this Web site agree that their access to and use of this Web site are subject to the terms and conditions set forth in this legal notice and all applicable laws, and that any such access or use is undertaken at the user’s own risk. These terms and conditions further are subject to change at any time without prior notice. Any such changes will be reflected on the Legal Notice page of the rainbobo.com Web site.

By making a purchase from rainbobo.com, you understand and agree that rainbobo.com may share information about you and your transaction with other companies for the purpose of processing your transaction, including fraud prevention, vendor direct shipping and credit card authorization.

All content, graphics, code and software used on or incorporated into this Web site, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Rainbobo LLC, and all rights thereto are specifically reserved. Permission is granted to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to the placement of an order or shopping with rainbobo.com. Any other use of this Web site or content or information contained in this Web site is strictly prohibited, unless the written permission of rainbobo.com first is obtained.

This Web site may contain typographical errors or inaccuracies and may not be complete or current. rainbobo.com therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

This Web site, and any information or content on this Web site, are provided “as is,” with all faults. rainbobo.com makes no representations or warranties of any kind, whether express or implied, with respect to this Web site or content or information available on or through this Web site. Except as otherwise provided under applicable laws, neither rainbobo.com nor its corporate affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to this Web site. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if rainbobo.com is notified in advance of the potential for any such damages.

rainbobo.com and Rainbobo LLC, as well as page headers, custom graphics, buttons, images and other content on this Web site, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by Rainbobo LLC other trademarks, product names and company names or logos used on this Web site are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this Web site is strictly prohibited.

rainbobo.com does not make any representations or warranties about any Web site you may access through this Web site. Any such Web site is independent from rainbobo.com, and rainbobo.com has no control over, or responsibility with respect to, the information provided or activities undertaken by any such Web site. A link between rainbobo.com and another Web site further does not mean that rainbobo.com endorses that Web site. You need to make your own independent decisions regarding your interactions or communications with any other Web site.

rainbobo.com does not want to receive confidential, proprietary or trade secret information through this Web site (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to rainbobo.com will be deemed non-confidential. And, by submitting any such information, you are granting rainbobo.com an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.

For more information on Rainbobo LLC Customer Service Policies email info [at] rainbobo.com.