Info, Shipping & Terms

Made in the USA
Each pendant is designed and assembled in the US, parts are sourced from both the US and China.

Materials & Care
Materials: Enamel pendants: 14k gold overlay brass. Chains: 14k gold-filled. 

Care: To care for your pendants and keep them in optimal condition, avoid wearing them while applying perfume or lotions. To clean, wipe with a soft cotton cloth, occasionally a light detergent and washcloth may be necessary - pat dry.

Privacy Policy
No sharing or selling – ever, of your emails, address or personal information. However, we do use cookies to track how our products are responding with our consumers. If you'd prefer to opt out of that you can visit https://tools.google.com/dlpage/gaoptout to learn more.

Shipping
Orders are processed and shipped within 1-2 business days.

Domestic:
Rates 
Up to $40.00 – $2.00
$40.01 to $75.00 – $4.00
$75.01 to $100.00 – $6.00
$100.01 to $150.00 – $8.00
$150.01 to $200.00 – $10.00
$200.01 to $250.00 – $12.00
$250.01 to $300.00 – $14.00
$300.01 and up – $16.00
US orders are shipped via USPS, and arrive in approximately 7 business days from shipment date. 

International:
Flat Rate of $13.5
Orders are shipped via USPS Mail International. International customers are responsible for all customs, VAT and brokerage fees assessed by your country. International orders will ship via USPS First Class International mail and can range anywhere from 1-6 weeks for shipping time, depending upon your location. You will be emailed a shipment verification number when your parcel ships. 

Taxes:
Orders shipped to New York pay sales tax at 8.875%. 

Packaging
Please recycle and reuse the packaging as much as humanly possible and Rainbobo will do the same.

Rush Orders:
Available upon request. Please contact us prior to ordering for rush shipment requests. 

Gifts:
If you are shipping this as a gift, please select the Gift Wrap option at check out. We'll refrain from including the invoice in the package. Additionally, please include a message that we'll write on a note which will be included in the package. Any questions? Please reach out to us at info@rainbobo.com.

Terms: Refunds & Returns:
Your satisfaction is crucial to us, but, if you are not 100% in love with your purchase we will happily issue a refund within 30 days of purchase - minus shipping & return costs. Please email us, info@rainbobo.com, and we will send instructions for return of unworn/pristine condition merchandise in its original packaging. Pendants that do not arrive in said condition are not eligible for return.

Wholesale:
Please email info@rainbobo.com for more information.